Store Policies

Returns: Textbooks/Course Materials

  • A receipt is REQUIRED!
  • Books must be in original condition, i.e. no writing, creasing or water damage in new books, with shrink-wrap still intact if originally present. No returns on access codes that have been opened.
  • Deadline to return textbooks is always the last day of the add/drop period.

Returns: All Other Merchandise

  • A receipt is required to receive a refund in the original form of payment; without a receipt, store credit may be offered at the lowest current selling price, provided the item meets the conditions outlined below.
  • Returned/exchanged merchandise must be in new condition with all tags, labels, and/or original packaging intact and undamaged. Clothing must be unwashed, unworn, and free of stains, odors, perfumes, pet hair, and any other signs of use.
  • The following items cannot be returned: Clearance merchandise, earrings, lab goggles, newspapers, magazines, food, beverages, health & beauty merchadise; gift certificates
  • Defective items may be exchanged for the identical item only.